Click on the category to browse FAQs.
3rd Party Connection Assistance (30)Here you can find articles about linking the Cart32 software to 3rd party card processors.
Cart32 Forms (1)Cart 32 Online Forms
Cart32 NEWS Items (1)Cart32 NEWS Items
Email (4)Email Issues such as SPAM, Virii and Spoofing are difficult.
Error Codes (10)Are you running into an error code and are unsure of what it means? Problems connecting with Dreamweaver vis SFTP? Take a look at these articles to learn more about them. If you are getting an error that is not listed below, please submit a new ticket describing your issue and make sure to tell us that there is an article missing.Error 3021 - Either BOF or EOF Is True, Or The Current Record Has Been Deleted. Requested Operation Requires A Current Record
How to use Cart32 (12)Cart32 tool that allows you to create your very own storefront, with or without programming experience. You may add categories, products, pictures, and you can even customize the entire look of the store! Keep an eye out for more Store32 knowledge base articles in the future as well!
Missing Knowledgebase Article? (1)We have upgraded and converted our Support, Help System and Knowledgebase/FAQ System.
If there is an article you used to use or a link you had please let us know.
Please, fill out a Ticket and use the Topic "Missing Article" .
PCI Compliance (7)Keeping Our Customers & Customer's Customer's Safe.
The PCI Data Security StandardWith over 250 sub-requirements, the PCI DSS can be sorted at a high level into six goals and 12 main requirements.
Six Goals, 12 RequirementsGoals PCI DSS Requirements Build and Maintain a Secure Network and Systems
1: Install and maintain a firewall configuration to protect cardholder data
2: Do not use vendor-supplied defaults for system passwords and other security parameters Protect Cardholder Data
3: Protect stored cardholder data (1-way Tokens !)
4: Encrypt transmissions of cardholder data across open, public networks Maintain a Vulnerability Management Program
5: Protect all systems against malware and regularly update anti-virus software or programs
6: Develop and maintain secure systems and applications Implement Strong Access Control Measures
7: Restrict access to cardholder data by business need-to-know
8: Identify and authenticate access to system components
9: Restrict physical access to cardholder data Regularly Monitor and Test Networks
10: Track and monitor all access to network resources and cardholder data
11: Regularly test security systems and processes Maintain an Information Security Policy
12: Maintain a policy that addresses information security for all personnel
JUNE 30th 2018 DEADLINE:
Security (1)Security Information
SmarterMail (Webmail.cart32.com) (4)Useful tips for using the web interface for the Cart32 Webmail server.
SSL or Certificate Primer (2)What Is an SSL or Cert?