Frequently Asked Question

What is an SSL, Certificate or TLS Cert?
Last Updated 5 years ago

The (TLS) Transport Socket Layer creates a tunnel for information to flow from different networks. Whenever two devices (such as a server and a customer's computer) need to communicate securely, they will use a certificate with encryption, provided one is set up on that website. The client establishes an encrypted session with the server wherein all information sent back and forth is encrypted using the strongest algorithm they both can talk. Only the server and the client are able to understand the information sent between each other for that session.

Encryption is NOT optional when dealing with personal and financial information. Anyone accepting such information without the protection of encryption is putting their customers' data, and their business at risk. Severe fines exist and lawsuits are costly for companies who compromise customer financial data. The going rate for an SSL is approximately $100.00 per YEAR. All clients who host a Cart32 account with us are covered by our full PCI-DSS compliance; part of which includes the use of OUR Certs for transactions. We also make available our Cart32 Wild Card Cert at no extra cost for customers who host their own license of Cart32 with us, the name should end with .cart32 to use our wild card Cert . We take a very stern approach to security, you should too!


Where Do I Get An SSL?
Virtually all commercially available SSLs do the same thing. They encrypt data using a standardized algorithm and bit-depth. The big difference between a super-cheap Cert and a well-known Cert is something called browser recognition. Browser recognition is a rating (in percentage usually) of how many different platforms (customer computers) will recognize and properly work with the Cert you purchased and installed on your domain. The higher this rating, the better!

How Do I Install an SSL?
Installing an SSL is something that has to be done by a server administrator. You must have direct control of the server to install an SSL on it. If you are hosting with us you will simply call our support team or make a ticket and we can perform all of the steps for you. The basic outline of steps is this:

A) Create a certificate signing request (CSR). If you host with us, submit a ticket for one. Please note this usually requires you have a dedicated IP.

B) Order an SSL and submit the CSR (performed by us if you host with us). This depends on where and how you are hosted.
C) A key file is returned and needs to be installed. Host with cart32 and we take care of this for you also.

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