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Knowledgebase : Cart32: Version 8.0
   

If you are using Verisign Payflow pro v3 as your selected payment processor in Cart32 and are receiving declined credit cards in your orders, it may be due to a failure in Verisign's ability to authorize your account information. DIAGNOSIS Follow ...
Below is a list of the 3rd party payment processors that Cart32 supports for the real time credit card processing: * Cart32 Gateway [http://www.cart32.com/payment-processing/cart32-gateway/] * 2CheckOut.Com * Access Point * AuthorizeNet 3.0 * A...
The Cart32 Quickbooks plugin allows you export data from Cart32 into QuickBooks via IIF files. GENERAL SETTINGS QuickBooks Code: This is entered in when the plugin is first activated. It is not the code that is emailed to you, but the code that i...
OVERVIEW The holiday season is finally here and it's time for your customers to start purchasing gifts for their families, loved ones, and the occasional in-law. This time of the year can be quite frantic for shoppers so convenience is key when it comes...
When implementing a BOGO (buy one get one) sale the transaction will actually take a dollar amount off of every item. The transaction is processed this way because it allows a dollar value to be given to every item, therefore, if one of the products ne...
Cart32 is able to create real time shipping quotes with the major shippers (UPS/FedEx/USPS/DHL). Use the quick links below to find specific information about setups and more. Quick Links: Setting Up A Real Time Shipping Type [1] Configuring FedEx USA;Uni...
Using a products database is typically reserved for those with a need to do inventory management. If you are not doing inventory management you most likely will not need to use a products database. Use the quick-links below to navigate the various aspects...
Cart32 integrates really well with PayPal. As such we have three different types of integrations for PayPal users. Each type of integration provides different features. The three types we can integrate with are PayPal Classic, PayPal Express, and PayPal M...
You can change the appearance of buttons in the shopping cart, such as the "Send order" or "Empty Cart". 1. Go to the Cart32 web admin. 2. Go to the SHOPPING CART category --> APPEARANCE subcategory --> BUTTONS tab. 3. Change the appropriate BUTT...
Cart32 clients can export their cart settings, and orders, all at once using the Export Client Data feature in version 6.x or later of the cart. This export will move all of your settings, custom configurations, orders, etc. out to a text file which can b...
How to change where the client order confirmation email is sent to. 1. Log into CART32 WEB ADMIN. 2. Go into the SETTINGS category -> COMPANY subcategory. 3. Enter the email address you want to use into the EMAIL field. You can use multiple emails ...
Cart32 uses a set of standard set of HTML template files to generate the check out pages. You can modify these templates to meet your specific needs. You can access the template files by connecting via FTP to your ecommerce server or the Cart32 Hosting co...
One of the most practical features for compiling data within the cart comes under the Reports category. Our customizable self generating reports provide data on customer information, sales, inventory, tax, and more. Below are explanations about what in...
OVERVIEW Many e-commerce businesses are now finding the need to analyze specific data about their customers in order to better market their products. Google Analytics is an incredibly powerful tool that collects all kinds of information about your websi...
You can remove the Send Order (Normal) button in the shopping cart if you are using secure transactions - which generates the Send Order (Secure) button. 1. Go to the Cart32 web admin. 2. On the SHOPPING CART category- > APPEARANCE subcategory -> tab,...
You can set a minimum dollar amount required for an each order. If the minimum amount is not met, the cart will alert the user with a popup message. 1. Go to the Cart32 web admin. 2. Go to SETTINGS category -> ORDERS subcategory tab. * Set Minimum...
You can set the CVV2 field to be required only for credit card payment methods and not required for other payment methods, such as checks (Cart32 Version 6.0 and above). 1. Go to the Cart32 web admin. 2. Go to the SHOPPING CART category -> PAYMENT sub...
Within the Cart32 administration there are many ways to set up special discount codes. To get started on that, you simply need to go to SHOPPING CART category > DISCOUNTS subcategory. Once there, click "Add Discount Item" and then click "Edit" on th...
The autodownload feature allows downloadable products, such as .pdf, .mp3, etc., to be sold using Cart32. This feature is only available in the Cart32 Enterprise Edition. 1. Go to the Cart32 web admin. 2. On the SHOPPING CART category-->AUTO DOWNLOAD ...
The Export Orders feature allows you to export your Order Information to a text file or flat file, using a delimiter of your choice such as a comma (.csv file). To enable export orders: * In the Cart32 web admin, select the SHOPPING CART category --> ...
You can create a discount that applies once your customer enters a discount code. This is ideal for special promotions and sales. 1. Go to the Cart32 web admin. 2. Choose the SHOPPING CART category and select the DISCOUNTS subcategory. * Click ...
Amazon checkout is another option that you can give your customers to checkout with. The more options that you give your customers, the more likely they are to purchase from your site. Cart32 has an easy integration with Amazon. Just follow these steps...
Paypal Standard or Classic is the default payment method for most Paypal users. When a customer uses their Paypal account to make a payment to your Paypal account directly you are using Paypal Standard. This article will describe how to enable Paypal S...
In order to use RBS Lynk Systems with Cart32, you must first have a Cart32 account with RBS Lynk. Please contact your RBS Lynk sales rep if you are unsure of your account type. TO SETUP RBS LYNK SYSTEMS IN CART32, PLEASE DO THE FOLLOWING: 1. Go to the...
HOW TO SETUP A DISCOUNT BASED ON A DISCOUNT CODE Real time credit card processing is only available in the Cart32 Enterprise Edition. If you have Cart32 hosting, you have the Enterprise Edition. CART32 NOW OFFERS ITS OWN MERCHANT SERVICE TO PROCES...
One of the most versatile additions to Cart32 is the use of the RUN EXTERNAL CGI SCRIPT under the SHOPPING CART category, ORDER PROCESSING subcategory, RUN EXTERNAL SCRIPT tab inside the Cart32 web administration. Unfortunately, this is one of the more...
Cart32 makes it very easy to integrate with the Merchant e-Solutions payment gateway, simply follow these instructions: * Navigate to the SHOPPING CART category -> ORDER PROCESSING subcategory -> REAL TIME CARD PROCESSING tab in the Cart32 administ...
Cart32 is able to integrate with FedEx to pull in Real Time Shipping Rates to provide to your customers. To set up your FedEx account with Cart32, you will need six pieces of information: * SHIP FROM STATE (2 Characters) * SHIP FROM ZIP CODE * ...
When a customer adds an item to their cart they are taken to the Cart32 Itemlist. This is often times called the View Cart page because you can view all the items you've added to your cart so far. It is important that your customer be able to reach the it...
In version 8, Cart32 supports mobile checkout pages. To enable or disable this, you will simply need to log in to Cart32 and on the left side there will be a panel called "Mobile", if you hover over that, another option called "Mobile Checkout" that you w...
The price encryption key is for increased protection of credit card information. Cart32 generates a public and private key pair to encrypt the credit card data. The public key will be stored on the server and the private key will be stored on your comp...
To remove the shipping table from your itemlist follow these steps: * Log into your Cart32 Administration * Navigate to the SHOPPING CART category > APPEARANCE 2 subcategory > TEMPLATE FILES tab * Select ITEMLIST.HTML from the dropdown and cl...
You can resend the email that you the Client gets or the email that the Customer gets from Cart32. This is useful when you have deleted the email or did not get the email that was sent to the Client or Customer. 1. Log on to your Cart32 Administration p...
In order to set up Cart32 to work with Cardinal Commerce to use the Verified By Visa and Mastercard SecureCode programs, you have to follow these 2 sets There are 2 pieces to the puzzle. First you need to set up the Cardinal Commerce section. To do y...
Cart32 has set up a wildcard A-Record and SSL on our server. CURRENTLY THIS IS ONLY AVAILABLE FOR WWW.CART32HOSTINGRED.COM. This means that you can have your products post to something similar to this: https://anythingYouWant.cart32hostingred.com W...
Cart32 allows for clients to set up and use gift certificates on their website. This is a simple and easy way to sell "gift cards" to your site, or even show customer appreciation for those long-time returning customers. It is really easy to set these ...
Cart32 can calculate tax in a number of ways. Tax for a single state is the most common. To setup tax for a single state, follow these steps: 1. Login to the Cart32 admin. 2. Click on the SHOOPING CART category and then the TAX subcategory. 3. Under...
If you are using UPS, FedEx, and USPS you may have noticed that shipping to Hawaii and Alaska may not return the correct amount. UPS, FedEx, and USPS all have ground shipping for the United States; however, it is hard to drive a delivery truck to Alaska a...
TIGHTENING YOUR SHIPPING CONFIGURATION THE PROBLEM WITH USER INPUT By allowing customers to enter data into a textbox we open an array of problems. One of these problems show up in shipping requests. The shippers (UPS, FedEx, etc) require very...
OVERVIEW Tracking numbers are given by most major shippers so an order can be tracked by the customer. A very useful feature of Cart32 allows for a tracking number to be assigned to an order along with the ability to automatically email it to the custom...
WHAT IS VERIFIED BY VISA ">Verified By Visa and Mastercard Secure Code are extra security features that many people have on their credit cards. In short, it is an extra validation performed by the customer after the credit card has been used to prevent...
If you set up real time shipping types in Cart32 and do not get the quotes you believe you should, you may have mis-configured something. Please read the following sections and verify all of the settings within them are correct. ORIGINATING ZIP CODE I...