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Knowledgebase : Cart32: Version 7.0
   

If you are unsure of the answer to some of the questions asked on the PCI DSS Card Not Present questionnaire issued by Clearent, please refer to the following: 4. Do you take orders or accept payments using payment gateways or websites? YES Pleas...
If you are using Verisign Payflow pro v3 as your selected payment processor in Cart32 and are receiving declined credit cards in your orders, it may be due to a failure in Verisign's ability to authorize your account information. DIAGNOSIS Follow these...
The Cart32 Quickbooks plugin allows you export data from Cart32 into QuickBooks via IIF files. Use Export to Quickbooks This yes or no option specifies whether or not the plugin is enabled. You will normally want this to be set to yes. QuickBooks...
Cart32 product forms are simple HTML forms with a submit button. However, there are ways to style the submit feature. Use the quick links below to jump to a specific section on these modifications. Quick Links Styling And Phrasing The Default Button...
Overview The holiday season is finally here and it’s time for your customers to start purchasing gifts for their families, loved ones, and the occasional in-law. This time of the year can be quite frantic for shoppers so convenience is key when it come...
Cart32 is designed to give flexible shipping options for your business needs. This article will discuss briefly the different shipping types available as well as some common issues and configurations which might be useful to you. Use the quick links below...
When implementing a BOGO (buy one get one) sale the transaction will actually take a dollar amount off of every item. The transaction is processed this way because it allows a dollar value to be given to every item, therefore, if one of the products need...
Cart32 is able to calculate shipping costs based on a grid of weights, item numbers, or order totals. Here are the steps required to create a shipping type that uses a grid-based shipping calculation: Create a new basic shipping type (as described in th...
Cart32 is able to create real time shipping quotes with the major shippers (UPS/FedEx/USPS/DHL). Use the quick links below to find specific information about setups and more. Quick Links: Setting Up A Real Time Shipping Type [1] Configuring FedEx USA;...
Cart32 integrates really well with PayPal. As such we have three different types of integrations for PayPal users. Each type of integration provides different features. The three types we can integrate with are PayPal Classic, PayPal Express, and PayPal M...
You can change the appearance of buttons in the shopping cart, such as the "Send order" or "Empty Cart". 1. Go to the Cart32 web admin. 2. On the Appearance tab, select the Buttons tab. 3. Change the appropriate Button Text or add a ...
Cart32 client can export their cart settings, and orders, all at once using the Export Client Data feature in version 6.x or later of the cart. This export will move all of your settings, custom configurations, orders, etc. out to a text file which can be...
How to change where the client order confirmation email is sent to. 1. Log into Cart32 Web Admin. 2. Go into the File tab and then the Company Info section (should be there by default from logging in). 3. Enter the email address you want to use i...
Cart32 uses a set of standard set of HTML template files to generate the check out pages. You can modify these templates to meet your specific needs. You can access the template files by connecting via FTP to your ecommerce server or the Cart32 Hosting co...
Starting an online business is a lot of work. To help facilitate an easy transition into Cart32, we have created a "Getting Started Guide" as a reference to the cart. You can find the getting started guide by clicking here [1]. Links: ------ [1] ht...
Overview Many e-commerce businesses are now finding the need to analyze specific data about their customers in order to better market their products. Google Analytics is an incredibly powerful tool that collects all kinds of information about your webs...
You can include the following Cart32 codes in the ConfirmOrder.html HTML template files to pull in information for orders. - total without shipping and tax - shipping amount - tax amount - total including shipping and tax - order number
In previous versions of the cart, you had to edit the cart32.ini to get the email queue to send immediately. However, with version 7.0 and version 8.0, you can do this through the general administration. * Log into your cart32 web administration as...
You can remove the Send Order (Normal) button in the shopping cart if you are using secure transactions - which generates the Send Order (Secure) button. 1. Go to the Cart32 web admin. 2. On the Appearance tab, select the Buttons tab. ...
You can set a minimum dollar amount required for an each order. If the minimum amount is not met, the cart will alert the user with a popup message. 1. Go to the Cart32 web admin. 2. On the Orders tab, select the Order Settings tab. Set Minimum ...
You can set the CVV2 field to be required only for credit card payment methods and not required for other payment methods, such as checks (Cart32 Version 6.0 and above). 1. Go to the Cart32 web admin. 2. On the Cart Settings tab, select the Payment In...
Within the Cart32 administration there are many ways to set up special discount codes. To get started on that, you simply need to go to Cart Settings > Discounts. Once there, click “Add Discount Item” and then click “Edit” on th...
The autodownload feature allows downloadable products, such as .pdf, .mp3, etc., to be sold using Cart32. This feature is only available in the Cart32 Enterprise Edition. 1. Go to the Cart32 web admin. 2. On the Enterprise tab, select the Au...
The Export Orders feature allows you to export your Order Information to a text file or flat file, using a delimiter of your choice such as a comma (.csv file). To enable export orders: * In the Cart32 web admin, select the ENTERPRISE --> EXPORT ORDERS...
You can create a discount that applies once your customer enters a discount code. This is ideal for special promotions and sales. 1. Go to the Cart32 web admin. 2. Choose the Cart Settings tab and select the Discount tab. Click Add Discount ...
Paypal Standard or Classic is the default payment method for most Paypal users. When a customer uses their Paypal account to make a payment to your Paypal account directly you are using Paypal Standard. This article will describe how to enable Paypal Stan...
In order to use RBS Lynk Systems with Cart32, you must first have a Cart32 account with RBS Lynk. Please contact your RBS Lynk sales rep if you are unsure of your account type. To setup RBS Lynk Systems in Cart32, please do the following: 1. Go to t...
Real time credit card processing is only available in the Cart32 Enterprise Edition. If you have Cart32 hosting, you have the Enterprise Edition. CART32 NOW OFFERS ITS OWN MERCHANT SERVICE TO PROCESS CREDIT CARDS. FOR MORE INFORMATION ON THE CART32 MERC...
In order for Cart32 to successfully communicate with Verisign the following steps should be taken: 1. Go to the Cart32 Administration. 2. On the Enterprise Tab, select Verisign from the Auth Name drop down list and wait for the page to refresh. **N...
One of the most versatile additions to Cart32 is the use of the Run External CGI Script under the Enterprise tab inside the Cart32 web administration. Unfortunately, this is one of the more difficult features to enable for an inexperience developer. We ...
Store32 is a tool that allows you to create your very own storefront, with or without programming experience. You may add categories, products, pictures, and you can even customize the entire look of the store! Keep an eye out for more Store32 knowledge b...
Real time credit card processing is only available in the Cart32 Enterprise Edition. If you have Cart32 hosting, you have the Enterprise Edition. Your cart administrator will also need to download the ICSAccess.cpp [1] file if your Cart32 admin does not c...
Overview Cart32 makes it very easy to integrate with the Merchant e-Solutions payment gateway, simply follow these instructions: Navigate to the Enterprise -> Real Time Card Processing tab in the Cart32 administration.  Choose "Merchant e...
If you are using Link-Point Basic on your own install of Cart32 and are getting errors when trying to do international or multiple line address orders you may need to update your processor file. 1. Open the LinkPointBasic.cpp file located in the Cart...
The price encryption key is for increased protection of credit card information. Cart32 generates a public and private key pair to encrypt the credit card data. The public key will be stored on the server and the private key will be stored on your compute...
To remove the shipping table from your itemlist follow these steps: Log into your Cart32 Administration Navigate to the Appearance --> Template Files tab Select itemlist.html from the dropdown and click Load Template File Find the tag <!TotalsTabl...
You can resend the email that you the Client gets or the email that the Customer gets from Cart32. This is useful when you have deleted the email or did not get the email that was sent to the Client or Customer. 1. Log on to your Cart32 Administrati...
Cart32 is currently in the process of fixing an issue with our FedEx Real Time Shipping Rates. We are in the process of working with FedEx to resolve this issue. The easiest way to calculate shipping in the interim is by switching your shipping type...
In order to set up Cart32 to work with Cardinal Commerce to use the Verified By Visa and Mastercard SecureCode programs, you have to follow these 2 sets There are 2 pieces to the puzzle. First you need to set up the Cardinal Commerce section. To do you...
Cart32 has set up a wildcard A-Record and SSL on our server. Currently this is only available for www.cart32hostingred.com. This means that you can have your products post to something similar to this: https://anythingYouWant.cart32hostingred.com Where ...
Cart32 allows for clients to set up and use gift certificates on their website. This is a simple and easy way to sell “gift cards” to your site, or even show customer appreciation for those long-time returning customers. It is really easy to set these up ...
This knowledge base article is designed to show users how they can set up different tax rates for different items. We do this by making use of the TaxCode field in our HTML code and the Tax Grid in our Cart32 Administration. Since the majority of our ite...
In order for Cart32 to successfully communicate with ViaKlix the following steps should be taken: 1. Go to the Cart32 Administration. 2. On the Enterprise Tab, select ViaKlix 2 from the Auth Name drop down list and wait for the page to refresh. 3...
Cart32 can calculate tax in a number of ways. Tax for a single state is the most common. To setup tax for a single state, follow these steps: 1. Login to the Cart32 admin. 2. Click on the Cart Settings Tab and then the Tax sub tab. 3. Under Tax T...
If you are using UPS, FedEx, and USPS you may have noticed that shipping to Hawaii and Alaska may not return the correct amount. UPS, FedEx, and USPS all have ground shipping for the United States; however, it is hard to drive a delivery truck to Alaska ...
The Problem With User Input By allowing customers to enter data into a textbox we open an array of problems. One of these problems show up in shipping requests. The shippers (UPS, FedEx, etc) require very specific information with state names, country ...
Overview Tracking numbers are given by most major shippers so an order can be tracked by the customer. A very useful feature of Cart32 allows for a tracking number to be assigned to an order along with the ability to automatically email it to the custo...
What is Verified By Visa & Mastercard Secure Code? Verified By Visa and Mastercard Secure Code are extra security features that many people have on their credit cards. In short, it is an extra validation performed by the customer after the credit card h...
If you set up real time shipping types in Cart32 and do not get the quotes you believe you should, you may have mis-configured something. Please read the following sections and verify all of the settings within them are correct. Originating Zip Code ...